Is There a Safety Recall for the 2017 Subaru Outback Steering Column?
Yes, there is a federal safety recall affecting specific 2017 Subaru Outback models regarding the steering column assembly. National Highway Traffic Safety Administration campaign 16V292000 (Subaru campaign WTD-65) covers vehicles manufactured between February 29, 2016, and May 6, 2016, due to an improperly machined steering column shaft that can fail and prevent steering wheel rotation from turning the front wheels. A secondary campaign, 16V716000, covers models built between September 21 and September 23, 2016, for a steering beam knee-guard bracket weld issue.
Safety recalls are conducted to correct potential manufacturing defects before they compromise driver control. In campaign 16V292000, Subaru determined that a batch of steering column shafts received inadequate tool machining during component manufacturing. Under certain driving conditions, the internal shaft splines can wear down or fail to mesh properly with the steering mechanism. When this failure happens, turning the steering wheel may result in zero movement at the front road wheels. Because total loss of steering control creates an immediate hazard, Subaru advised affected vehicle owners not to drive their vehicles until an inspection could be completed.
In addition to campaign 16V292000, Subaru issued campaign 16V716000 for a separate structural issue involving the steering support structure. That campaign addresses a knee-guard bracket attached to the steering beam assembly that may have received incomplete or defective factory welds. If a vehicle with this condition is involved in a collision, the bracket might not properly restrain an unbelted driver's lower body, increasing collision injury risks. Both campaigns require precise diagnostic verification by certified factory-trained technicians to confirm whether a specific vehicle requires component replacement.
Drivers seeking clarity on whether their vehicle requires attention can contact our service advisors directly at (314) 476-9638 or visit our Sunset Hills facility for a rapid 17-character vehicle identification number search.
Table of Contents
- Which Build Dates Were Affected and What Caused the Steering Defect?
- What Are the Safety Risks, Warning Signs, and Power Steering Impacts?
- Can a Used 2017 Subaru Outback Be Sold With an Open Safety Recall?
- How Do Technicians Inspect and Repair the Steering Column Assembly?
- Frequently Asked Questions About the 2017 Subaru Outback Steering Column Recall
- How Owners Can Verify Recall Status and Schedule Repairs
Which Build Dates Were Affected and What Caused the Steering Defect?
The steering column shaft recall applies exclusively to 2017 Subaru Outback and Legacy vehicles built within specific factory production windows in 2016, rather than across the entire 2017 model year.
The primary recall, NHTSA campaign 16V292000, isolates vehicles produced from February 29, 2016, through May 6, 2016. The root cause was traced to cutting tools at the steering column supplier's manufacturing facility that wore beyond acceptable tolerances during production. As a result, improper grooves were machined into the inner shaft of the steering column assembly. Over time, these defective grooves prevent the upper steering shaft from securely engaging the lower shaft coupling, creating a situation where the driver turns the wheel without engaging the steering gear.
The secondary recall, NHTSA campaign 16V716000, targets a narrower build window spanning September 21, 2016, through September 23, 2016. This issue stems from improper automated welding processes applied to the knee-guard bracket mounted on the steering beam. Rather than affecting rotational steering mechanics, this defect relates strictly to occupant restraint integrity during severe front impacts.
Determining exact vehicle build dates requires looking at the vehicle safety certification label located on the driver side door pillar or running an official VIN lookup. Vehicles manufactured outside these two specific calendar windows do not contain the defective machining or weld patterns and are not subject to these safety notices. Owners driving through Chesterfield can confirm their vehicle's exact build date by requesting a quick service history lookup with our service department.
What Are the Safety Risks, Warning Signs, and Power Steering Impacts?
A failing steering column shaft presents a critical safety hazard because it can lead to a complete loss of directional steering control while the vehicle is in motion.
If the inner shaft splines strip or disengage, the connection between the steering wheel in the cabin and the steering rack attached to the front wheels is broken. Drivers facing this failure will experience total free-spinning of the steering wheel without any response from the tires. Consequently, Subaru issued an explicit stop-drive advisory for campaign 16V292000, instructing owners not to operate affected vehicles until a technical lot inspection confirmed the steering column was safe.
Potential physical warning signs that may precede total disengagement include:
- Excessive play or loose feeling in the steering wheel before wheel resistance is felt.
- Unusual grinding, clicking, or clunking sounds originating from directly behind the instrument cluster when turning.
- Binding or uneven mechanical resistance during low-speed parking maneuvers.
- Catching or slipping sensations while executing turning movements.
This recall does not stem from a failure within the electric power steering assist motor, electronic control unit, or steering sensors. The underlying defect is strictly mechanical, involving the physical column shaft and beam brackets. As a result, power steering warning lights on the dashboard may not illuminate to signal an impending mechanical shaft slip, making immediate physical inspection essential if any looseness or noise is detected.
Can a Used 2017 Subaru Outback Be Sold With an Open Safety Recall?
Federal law strictly prohibits franchised auto dealerships from selling any new or certified pre-owned vehicle that has an uncompleted safety recall.
When a pre-owned vehicle arrives at a franchised retail location, technicians perform a mandatory VIN audit to verify that all factory safety campaigns have been satisfied before the vehicle can be listed for sale. If an open recall exists, the dealership must complete the necessary repair work free of charge prior to delivery.
In contrast, federal regulations do not restrict private individual sellers from selling used cars with open recalls. Private sellers are not legally obligated to check recall status or complete repairs before transferring a title. Consequently, individuals shopping the secondary market should independently verify the 17-character VIN through official databases to confirm whether open recalls remain on the vehicle.
Prospective buyers researching vehicle options, comparing pre-owned utility vehicles, or evaluating new Subaru Outback models and new Subaru BRZ inventory can rely on our service desk to run a comprehensive VIN safety check on any vehicle they are considering.
How Do Technicians Inspect and Repair the Steering Column Assembly?
Inspecting a 2017 Subaru Outback for the steering column recall is a straightforward process that takes our factory-trained technicians approximately 10 to 15 minutes to complete.
During the initial technical inspection, the technician accesses the lower instrument panel to locate the manufacturing lot number stamped on the outer steering column housing. This lot number reveals the exact production date and batch of the steering shaft component. If the lot number falls outside the defective supplier batch, the vehicle is cleared, and no further mechanical work is required.
If the lot number matches the recalled batch, a complete replacement of the steering column assembly is performed at no cost to the vehicle owner. The replacement process involves several technical steps:
- Safely disconnecting the vehicle battery and disarming the supplemental restraint system airbag modules.
- Removing the lower dashboard trim, steering column covers, and combination switch wiring harnesses.
- Unbolting the steering column shaft coupling from the intermediate shaft joint.
- Extracting the compromised steering column unit and installing a brand-new OEM column assembly.
- Reassembling interior trim, reconnecting electrical connectors, and performing an electronic sensor calibration.
- Executing a comprehensive four-wheel alignment to ensure the steering wheel is centered and the vehicle tracks straight.
The complete column replacement repair typically requires about 1 to 2 hours of shop service time. Suburban commuters from Maryland Heights can easily schedule a service appointment online to complete this safety verification, or order genuine Subaru parts directly through our dedicated service center.
Frequently Asked Questions About the 2017 Subaru Outback Steering Column Recall
Q: How can I check if my 2017 Subaru Outback has an open recall?
Owners can check recall status by locating their 17-character vehicle identification number (VIN) on the lower driver-side corner of the windshield or on their vehicle registration card. Entering this number into the official NHTSA recall lookup tool or providing it to our service team will display all open safety campaigns associated with that specific vehicle.
Q: Does the steering column recall repair cost anything?
No, all safety recall inspections and replacement repairs are performed completely free of charge to the vehicle owner. Subaru covers all parts and labor costs associated with completing official safety recalls at authorized retail service centers.
Q: Is a wheel alignment necessary after replacing the steering column?
Yes, replacing the steering column requires disconnecting the mechanical steering linkage, which alters the physical alignment between the steering wheel center and the steering rack. Technicians perform a full four-wheel alignment following column replacement to ensure accurate steering wheel position and proper tire wear.
Q: Can I drive my 2017 Outback if I hear clunking noises while turning?
If your vehicle exhibits steering column noise, looseness, or slipping sensations, you should not continue driving it. Because campaign 16V292000 involves potential loss of steering control, vehicles showing active symptoms should be parked safely and transported via towing to an authorized service center for immediate inspection.
Q: Are open recall checks available if I am cross-shopping other Subaru models?
Yes, our service advisors can verify recall history and campaign completion for any Subaru vehicle. Whether you are reviewing a pre-owned crossover or considering options from our new Subaru Ascent lineup, we provide complete safety campaign verification for full peace of mind.
How Owners Can Verify Recall Status and Schedule Repairs
Addressing open safety recalls is a fundamental aspect of maintaining vehicle reliability and passenger safety. If you own a 2017 Subaru Outback, confirming whether your vehicle was manufactured within the affected 2016 production windows takes only a few minutes.
Our factory-trained service team possesses the specialized diagnostic tools and genuine OEM replacement parts needed to inspect your steering column lot number and complete any necessary repairs quickly. All recall-related inspections, component replacements, and alignment checks are provided free of charge under manufacturer recall guidelines.
To verify your VIN or schedule a recall inspection, contact our service team at (314) 476-9638 or drop by our Sunset Hills location today.