The 2022 Subaru Love Promise Community Commitment Award

The 2022 Subaru Love Promise Community Commitment Award

We've been nationally recognized for our dedication to our community and the Subaru Love Promise.

We're honored to receive the 2022 Subaru Love Promise Community Commitment Award. This award nationally recognizes Subaru retailers who are making the world a better place while demonstrating an outstanding commitment to supporting passions and causes in local communities. These efforts are focused in important areas such as the environment, community, health, education, and pets.

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What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

How is Sunset Hills Subaru dedicated locally to the Love Promise?

Please use the example you have provided to us. Thank you

APA of St. Louis, Mo.

Woerner Elementary School/St Louis Public Schools

Ritenour Co-Care Food Pantry, Epworth Children and Family Services

Leukemia & Lymphoma Society

Did Sunset Hills Subaru go above and beyond, provide exceptional service, or support causes that are important to you? We'd love to hear about it.

Love Promise Stories from Sunset Hills Subaru

Subaru and Sunset Hills Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Sunset Hills Subaru Showed Me Dealerships The Kindness They Have For Our Community - Valerie L

We are honored to have Sunset Subaru as our partner with our non-profit, Second Hand Heros. We provide free essentials to those in need with no restrictions. Therefore, without the kindness and generosity from the staff at Sunset Subaru, we couldn't keep going without people like you. Our mission is to offer families and individuals the necessities and resources to live an efficient lifestyle. We all work on as volunteers, so not only do we get to bless others, they bless us in return, because, when you invest in people, the return, you can't put a price on it. "Anyone can be a hero, simply offer a hand"

Second Hand Heros
Sunset Hills Subaru Showed Me Dealerships The Kindness They Have For Our Community

Subaru & LLS Bring Warmth to Local Patients! - David W

On Thursday, June 2, 2022 the St. Louis office of The Leukemia & Lymphoma Society, along with Stephanie Stinebaker and Sean Sullivan of Sunset Hills Subaru, had the pleasure of delivering 70 blankets as part of the Subaru Loves To Care program. These comforting gifts were accompanied by personalized messages of hope written by the customers and staff of Sunset Hills Subaru. This incredible act of generosity was warmly received by Melody DeWeese, Special Events Coordinator at St. Louis Children’s Hospital, who was thrilled to distribute these gifts to the patients. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the St. Louis community.

The Leukemia and Lymphoma Society
Subaru & LLS Bring Warmth to Local Patients!

Three Years of Friendship - Angela G

Our food pantry has maintained a heartwarming partnership with Sunset Hills Subaru through some of our most trying times. We couldn't be more thankful to them for their strong and sincere commitment to our neighbors in need. The Covid Pandemic has wreaked havoc on our food pantry for the last couple of years. Initially, the number of clients surged and our ability to keep pace was challenged. For the last year, the number of clients has stabilized at around twice our pre-pandemic totals. At the same time, the price of food has dramatically increased. Last month, the price we paid for eggs doubled almost overnight. We pay more for meat and dairy than we ever imagined and there is no end in sight. Thankfully, Subaru has been there for us. Last week, they presented us with $58,000 cash from their most recent "Share the Love" event!! This generous donation will help us purchase much needed supplies and continue our mission of serving those in need. We are so grateful for partners like Sunset Hills Subaru who stand with us during tough times. Stephanie, Ryan, and all the friendly faces at Subaru - we truly can't thank you enough!

Ritenour Co-Care Food Pantry

We Loved The Surprise Gift! - Terry E

Especially because we've never driven, much less owned a Subaru, we truly appreciated how knowledgeable our sales rep was. We love our Ascent and have nada regret. Sunset Hills Subaru sent us a nice gift of appreciation for our Subaru purchase. We won't spoil the surprise for future car buyers, but it was a generous gift- one we loved! Of all the dealerships we've done business with over our 45 years of driving, we've never received anything more than a thank you card, so this gift was a super nice touch. Another thing we appreciated was the two-week post call we received to invite us to come in with any and all questions we had. We benefitted from having our questions answered and a review of how to use the Ascent's many features. Reading a manual is one thing; being shown is another! This courtesy was enough, yet we were given a gas card as a thank you for taking advantage of the extra service. Again, the experience (and the gift card) was a first for us. We highly recommend Sunset Hills Subaru!

We Loved The Surprise Gift!

They Came To Forest Park! - Eva S

They’ve taken great care of me through some major repairs. Subaru corporate even helped out with one of the bills. People say that the dealership will gouge you, but I have found that some things are a little bit more, and some things are actually less! They have gone above and beyond to make sure I’m taken care of in a few different situations. I get a nice new Subaru to drive whenever my car is in the shop. The most impressive, however, is that when I damaged my rental key and could not drive the car on loan, they drove out to Forest Park to bring me a new one! Pretty amazing service, something I have not experienced very often recently. Jay Quandah is the service guy I’ve used the most, he is on top of his game and really cares about the customer experience. Go see Jay at Sunset Hills Subaru!

They Came To Forest Park!

Sunset Hills Subaru Showed Me Dealerships Can Be Loving - Eva S

They’ve taken great care of me through some major repairs. Subaru corporate even helped out with one of the bills. People say that the dealership will gouge you, but I have found that some things are a little bit more, and some things are actually less! They have gone above and beyond to make sure I’m taken care of in a few different situations. I get a nice new Subaru to drive whenever my car is in the shop. The most impressive, however, is that when I damaged my rental key and could not drive the car on loan, they drove out to Forest Park to bring me a new one! Pretty amazing service, something I have not experienced very often recently. Jay Quandah is the service guy I’ve used the most, he is on top of his game and really cares about the customer experience.

Sunset Hills Subaru Showed Me Dealerships Can Be Loving

Why I purchased a Subaru - Jeff P

Ryan and Blake, On April 8, 2022, I ordered a Subaru Outback (#117359299) from Sunset Hills Subaru. My intent was to purchase a Toyota or Honda, and to just look at Subaru's "to look." But two people at Sunset Hills welcomed me, informed me, and made me want to return with my wife to buy a Subaru. Those two people were receptionist/customer courtesy representative Patty Muehleisen and product specialist Lexi Camburn.Since 1983 when I first owned a car, Toyota or Honda vehicles were the vehicles I owned. So I visited both a Toyota and Honda dealership- both dealerships that I have purchased and serviced vehicles, in my search to find a new vehicle. Understanding today's challenges in buying a vehicle and the changing landscape within dealerships, I was not prepared for the responses that I received at the visited Toyota and Honda dealerships. I was invisible by all, with a seeming indifference/unwillingness to engage with options to achieve a mutual goal- to help find and buy a new vehicle. As a result, I decided to visit Sunset Hills Subaru.Upon first entering Sunset Hills on April 7, I was gladly welcomed by Patty Muehleisen. Patty asked how she could help me. We chit-chatted, she introduced me to Buddy, and she called for a product specialist. Lexi Camburn answered Patty's call. Lexi had me explain my interests/needs in a new Subaru vehicle, and I test-drove a Crosstrek. The following day, I returned with my wife and was able to test-drive a Forester and Outback. We decided upon an Outback, and Lexi helped us find a vehicle that suited our needs and was realistically obtainable in the shortest amount of time. Our new Outback is estimated to arrive May 17.Though the deal is not finalized in our ownership of a new Subaru Outback (hopefully financing at Sunset Hills will be as productive/memorable), if it were not for Patty's and Lexi's professionalism, I would not now consider myself a Subaru owner. Please pass along this message to Patty, and we hope to be in soon to finalize this purchase.Thank you,

Why I purchased a Subaru

Making a Dog's Day - Sherry N

The Animal Protective Association (APA) of Missouri extends its sincerest gratitude to Sunset Hills Subaru for its Love Promise to support the welfare and adoption of animals in our community. As part of the “Make a Dog’s Day” celebration, Sunset Hills Subaru opened its doors to welcome some of our longer-term residents - Copper, Felicity and Louie - to help raise awareness about the APA Adoption Center and to show Subaru’s commitment to their Love Promise. From beginning to end, the staff made it so fun and engaging. They were genuinely excited to interact with the adoptable dogs we brought, providing affection, play time and the occasional treat! It was impressive to see how the community showed up and brought their pets by the event, many dressed up in their Halloween costumes. What really touched us was that Sunset Hills Subaru announced that they wanted to sponsor the adoption fees for the three dogs brought to the event by the APA. This kind gesture went above and beyond our expectations. This event also provided these longer-term residents of our Adoption Center the chance to get a change of scenery and socialize with some new friends. Ultimately, this event and the support of Sunset Hills Subaru helped find homes for many dogs and cats that weekend. We are so incredibly appreciative of the partnership with Subaru, both at the national and local level, and look forward to next year's event! Copper’s Love Promise Story While most of the dogs at the APA Adoption Center have a fairly short stay with us until they find their new family, Copper happened to be one of our longer-term residents. Sunset Hills Subaru, our retailer partner, was so thoughtful and generous and decided to sponsor Copper's adoption fee to give this little guy an extra boost towards "furever" happiness. This gesture paved the way to get Copper noticed and he ended up in such good hands - and hearts. Copper is now the very much-loved pup of a veterinarian. Congratulations, Copper, and thank you Sunset Hills Subaru for making this Love Promise Story happen!

The Animal Protective Association of Missouri
Making a Dog's Day

Partnering for Hunger Relief - Sister Brenda F

Partnering for Hunger Relief. In the words of Executive Director, Sister Brenda, the staggering generosity of our Sunset Hills Subaru sponsor is “a God thing.” The amount donated to Ritenour Co-Care Food Pantry from several recent Subaru Share the Love events will cover half of the pantry’s annual operating expenses. Sunset Hills Subaru and Ritenour Co-Care Food Pantry partner to help relieve the toxic stress of food insecurity in the Overland and St. Ann communities. An average of 55 households/day visit the pantry for a “grocery store-like” shopping experience. Each household chooses among a number of frozen meats; dairy products; canned soup, vegetables, and fresh fruit; cereal; bread; canned or jarred protein such as tuna and peanut butter; bread and bakery items; and fresh eggs. Also available are feminine hygiene products, personal care products, hand sanitizer, and paper goods including toilet paper. Keisha is just one of the hundreds of neighbors in need who visit the pantry. Keisha and her fourteen year old daughter recently escaped a violent and abusive home situation. Keisha was referred to the pantry by a school administrator. Keisha is beyond grateful for the assistance, as she and her daughter settle into their safe housing. In addition to nearby neighbors who visit the pantry regularly, we have the opportunity to assistant families in immediate crisis situations. Jeanette and her extended family received food and personal products from the pantry when they landed in St. Louis following the destruction of Hurricane Ida in the late summer 2021. Thanks to Sunset Hills Subaru. We can’t say enough about the ongoing partnership and friendship developing between Sunset Hills Subaru and the pantry’s boar and the Executive Director. In addition to the annual Share the Love event, Stephanie Stinebaker and her Subaru colleagues are in contact with us throughout the year. For example, Stephanie and her trivia team attended the pantry’s annual Trivia Night fundraising event, while at the same time, supporting the event as a sponsor. Our trusted partnership with Sunset Hills Subaru is a blessing for those coming to the pantry to shop! Ritenour Co-Care Food Pantry is operated by a 100% team of volunteers, including administration. The food pantry is housed in 8,000 sq ft of the Ritenour School District’s Husky Support Center in Overland, MO. This large facility offers the pantry ample space to house a commercial sized walk in freezer and a walk in cooler plus 12 stand up cooler and freezer units. We are blessed to have Sunset Hills Subaru serve the major sponsor of Ritenour Co-Care Food Pantry!!

Ritenour Co-Care Food Pantry
Partnering for Hunger Relief

Rescue Dog - Marilyn G

Sunset Hills Subaru not only goes above and beyond to provide stellar service - not to be taken for granted "these days" -- but they also have a rescue dog who resides (during business hours) at the dealership. As a dog trainer, I appreciate how well-behaved this little dog is. Additionally, I know the value of the human/animal bond and realize the benefits the rescue dog provides to people who work at Sunset Hills Subaru as well as to customers. I admire companies who "walk the walk," and Sunset Hills Subaru does this in many ways. Subaru's support of animal organizations is one of the many reasons that I have bought a fourth Subaru - over many years -- and continue to recommend Subaru to my friends. Keep the faith ~

Rescue Dog